The support is open on weekdays excluding holidays between 08:30-12:00 and 13:00-16:30.
What we prefer you to do:
Check our documentation and FAQ before contacting support to see if the answer to your question is already available.
Specify the web browser and operating system (Windows, Mac, mobile) you are using.
Be as clear and detailed as possible in describing the problem.
Feel free to attach screenshots or videos demonstrating the issue (including the address bar).
What you should avoid doing:
Do not send sensitive personal information (either in image or text form).